Privacy Statement covering use of Customer Data


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

One-Ticket Limited

One Ticket Limited
PO Box 24100
Edinburgh EH7 9EQ

What we Collect

We may collect the following information:

  • Name and job title;

  • Contact information including email address;

  • Demographic information such as postcode, preferences and interests;

  • Other information relevant to customer surveys and/or offers;

  • Information required to generate a quotation or order.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping;

  • At your request, we may use this information to compile a quotation or order;

  • We may use the information to improve our products and services;

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.